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Our brain consists of three brains, the reptilian, or primitive brain; the limbic brain; and the neocortex. Furthermore, the neocortex, the thinking brain, is divided into two parts – a left and right hemisphere. The reptilian and limbic brains deal with emotions. The reptilian deals with the lower ones needed for survival, such as territorial aggression and defense, sex, and disgust. These feelings are automatic, and beyond our control. The limbic brain deals with higher order emotions, such as parenting and social responsibility. They are also automatic, as you know, if a child has assaulted your preschooler on the playground and you are overtaken with rage. The neocortex , the thinking brain, consists of two parts – the left and right hemispheres. We each have both, but generally one is dominant. It is always dominant unless you have worked to develop the other side of the brain. It will always be the one you revert to under stress. The left brain is analytical, logical, linear and factual. It deals with words as words, and tends to see the trees, not the forest. The right brain is holistic, sees patterns, creative, metaphorical, and intuitive. It tends to see the forest and not the trees. Right-brained people tend to pay attention to the tone of the voice, the nuances and the nonverbal expressions rather than the actual words being spoken. You can see difficulties in communication here. If you have one person who is very right-brained trying to communicate with someone who is very left-brained, the discomfort on the other person’s part can be physiological and real. In the best-case scenario, if you’ve worked on your emotional intelligence, you have developed both hemispheres of the brain. The advantages to this are numerous. In relationships at home, in your social life and at work, you can simply communicate better. Not everyone can switch their style of communication, but if you can, you will have a crucial advantage in communication. If you’ve ever listened to someone try and present a case when they’re using the wrong “language,” you know what I mean. For one person, saying, “You can’t teach an old dog new tricks” can clinch the deal. To another, they will become upset and ask you to “stick to the topic please.” Metaphor works with some people and not with others. Alternatively, giving a list of data, with facts in a linear progression may convince someone else, but leave you cold. Research at Harvard Business School has demonstrated that the higher up you go in an organization, the more important it is to combine right-brain intuition with left-brain rationality. In actuality, both hemispheres AND the other brains are necessary to make good decisions. Emotions give us information. Rational thinking can help us make a strategy and carry it out. Effective people, for instance, use all their skills in all phases of problem-solving. Intuition – call it gut feeling if you prefer – can direct your initial thinking processes, and also provide clues along the way. Gathering quantified data is also necessary and must be systematically organized and analyzed. Gut feeling can again guide your final decision, as data always runs out at some point. Gut feeling is particularly effective in dealing with people. It’s not uncommon to receive resumes from several people who are similar in skills, education and training, or to be interviewing several who are similar. The final decision will rest on the interviewer’s skilled intuition as to which one would make the best fit with the organization. It’s not always possible to quantify how such a decision is made, though it may rest on years of experience. You can see how it’s crucial to know and understand your emotions in problem-solving. You may want a certain candidate, for instance, because you like them a lot, but they may not be the best qualified for the job, or the best one to choose. Or you may dislike a candidate for personal reasons, and need to over-ride that, because they would be the best candidate. At another time, it may be prudent to select the candidate you like the best – particularly if they’re going to be working closely with you. There are all sorts of variable to take into consideration, and it takes a whole brain to do that. Anxiety is also an emotion that can interfere. If you’re experiencing anxiety, it’s cramping down on your ability to think and reason, and you will make poor decisions, or none at all, which can be worse. Emotional Intelligence is whole-brained thinking. It means understanding your emotions, managing them, and using them, and being able to do this about others. It means understanding how to think and integrate emotion with analysis for problem-solving, strategizing and implementation. Such skills as resilience, creativity, flexibility, intuition, and intentionality can greatly increase your effectiveness in relationships and on the job. Developing your Emotional Intelligence pays great dividends in all areas of your life, and lets you make use of your whole brain.
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